Returns & Exchanges
At Pouches, we want you to love your fashion accessories, which is why we offer a 30-day hassle-free return policy for all items in their original, unused condition. Simply initiate your request within a month of delivery for a full refund or exchange.
Request a Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization.
Package Your Item
Place the unused pouch in its original packaging with all tags attached to ensure the item is protected during transit.
Ship It Back
Affix the pre-paid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing